Terms and Conditions

The confirmed price of your booking is always in EUR*, it includes 10% VAT, but excludes the city tax (EUR 2.48 per person per night). Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way. We take the privacy of your personal data very seriously. Your personal information will only be used to process your booking.

NON-REFUNDABLE RATE: Restricted rate. Full payment in advance is required. Must purchase online at a determined number of days (usually 30 days) prior to arrival. Your credit/debit card will be charged immediately for the entire stay. Bookings at this rate are not refundable and cannot be cancelled or modified.

BEST AVAILABLE RATE: Our most flexible rate. Reservation can be modified or cancelled before your arrival according to our cancellation policy (see cancellation policy). Other restrictions, such as minimum stay may apply.

NON-REFUNDABLE RATE: Full payment in advance is required. Your credit/debit card will be charged immediately for the entire stay.

BEST AVAILABLE RATE: The payment for your accommodation can be made by cash (in euros) or by credit card upon arrival after check-in.

Accepted credit or debit cards: Visa, Euro/Mastercard, Maestro.

We reserve the right to pre-authorise credit cards prior to arrival. If the pre-authorisation fails on the given credit/debit card, we will inform you about the declined transaction and give you 48 hours to provide new credit/debit card details. We reserve the right to cancel the reservation if a valid credit/debit card is not provided.

NON-REFUNDABLE RATE: Bookings cannot be cancelled or modified.

FLEXIBLE RATE: Bookings can be cancelled with the following terms:

• If cancelled or modified up to 30 days prior to the date of arrival, no penalty will be charged.
• If cancelled or modified later, the first night will be charged.
• In case of no-show, the total price of the reservation will be charged.

If you wish to cancel your booking please send us a message via email including your reservation ID number.

In the case of a booking for more than 20 people, different policies and discounts may be applied.

The confirmation letter includes the valid cancellation and prepayment policies.

We may require deposit payment up to 20 % of the total value of your reservation to guarantee your booking.

Please note, that having loud parties or any activities that may bother other guests is strictly prohibited.

We reserve the right to ask an amount of EUR 100.00/person as a security deposit what is refundable upon check out if the house rules were kept and after an inspection of the room is completed.

When booking for more than 14 days, different policies and discounts may apply.

We may require deposit payment to guarantee your booking.

The confirmation letter includes the valid cancellation and prepayment policies.

• Maximum of two children from 0 to 6 years stays free of charge when using existing beds.
• Maximum of two children from 0 to 6 years stays free of charge in a child's cot/crib.
• Maximum of two children from 7 to 12 years is charged EUR 5.00 per person per night when using existing beds.

We provide the children amenities free of charge!

• Check-in is possible from 3.00pm.
• Check-out is until 11.00 am.

Early check-in and late check-out free of charges, upon availability: Only for booking through this website.

In case of early arrival or late departure, our guests can use our luggage room with no extra charge.

Parking is available next door to the apartments in a guarded underground garage for EUR 35.00/day.

During the booking process please let us know if you require a parking space.

We are very sorry but pets are not allowed in the apartments.

All our apartments are non-smoking.

Smoking is allowed on the balcony of the Two Bedroom Superior and Three Bedroom Apartments; and on the terrace of the Two Bedroom Apartment with Terrace.

Smoking inside the apartment is strictly prohibited and results EUR 150.00 penalty.

The Management cannot be held responsible for loss or damage to guests’ personal effects or luggage, howsoever caused. Guests should ensure their Travel Insurance covers all such risks.

There is a safe in every apartment where you can leave your important objects.